General Frequently Asked Questions (FAQs)
Question: How Long Does It Takes You To Complete An Item?
Answer: On average it takes 2-7 days for construction of each of the hats, scarves, and wrist warmers; it also depends on availability of pre-made items, season, availability of yarn color(s), previous orders in queue, and quantity ordered.
Question: I Want Something Specially Done That's Not On Your Website. Can You Do That?
Answer: Contact Me with the specifics on what you desire and I'll let you know if I am able to or not.
Question: Do I Have To Pay For Shipping If I'm In Milwaukee, Wisconsin?
Answer: Depends on where you're at in the Metro Milwaukee, Wisconsin area. Contact Me BEFORE placing your order with this request.
Question: Do you have a physical store location?
Answer: At this time, no we do not.
Question: Do you offer discounted shipping on the purchase of multiple items
Answer: Yes! We try to give you the cheapest and/or faster shipping possible.
Answer: On average it takes 2-7 days for construction of each of the hats, scarves, and wrist warmers; it also depends on availability of pre-made items, season, availability of yarn color(s), previous orders in queue, and quantity ordered.
Question: I Want Something Specially Done That's Not On Your Website. Can You Do That?
Answer: Contact Me with the specifics on what you desire and I'll let you know if I am able to or not.
Question: Do I Have To Pay For Shipping If I'm In Milwaukee, Wisconsin?
Answer: Depends on where you're at in the Metro Milwaukee, Wisconsin area. Contact Me BEFORE placing your order with this request.
Question: Do you have a physical store location?
Answer: At this time, no we do not.
Question: Do you offer discounted shipping on the purchase of multiple items
Answer: Yes! We try to give you the cheapest and/or faster shipping possible.
Shipping & Handling Information
I use the United States Postal Service (USPS) Priority Shipping (Flat Rate Options).
Estimated (not guaranteed) delivery time is 2-3 mailing days (Monday-Saturday) from the date of mailing.
The average shipping costs is between $7.00 - $14.00
Estimated (not guaranteed) delivery time is 2-3 mailing days (Monday-Saturday) from the date of mailing.
The average shipping costs is between $7.00 - $14.00
Return Information
Returns are only accepted if there is a defect in the product caused by our company. You must obtain an RMA (Return Merchandise Authorization) number before proceeding with a return.
Returns That We Cause: We will give you another item (same or similar in price(s)) or give you your money back.
Returns That You Cause: We will give you your money back, minus a 25% restocking fee. In addition, you must pay for the shipping of the product back to us.
Returns That We Cause: We will give you another item (same or similar in price(s)) or give you your money back.
Returns That You Cause: We will give you your money back, minus a 25% restocking fee. In addition, you must pay for the shipping of the product back to us.
